I manage a team of business analysts that support users and power users.

We are slammed on a regular basis of requests that fit neatly in between support calls and software development projects.

Out-of-the-box Solutions in SharePoint do not need the lengthy Software Development Life Cycle process. But having managed software projects in the past, I recognize the importance of the governance that such a process brings.

Below are not some theoretical, in-a-perfect-world approach that we pretend to adhere to. Rather, they are actual steps that I oversee to manage the sanity levels of the short-staffed team I have in place.

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Keep fighting the good fight!